Hyland Certifications

Get Certified!

OnBase Certified Support Engineer

The OnBase Certified Support Engineer (OCSE) certification is awarded to OnBase professionals who demonstrate the ability to resolve customer issues as the first line of support for an OnBase solution.

Certification Steps



Pre-Installation: Welcome to OnBase

1 hour |


Complete one of the following:


Introduction to Installation

5 days |


System Administration

5 days |



Supporting OnBase

5 days |

Recertification Options

Option 1

Attend any OnBase TechQuest.

Visit TechQuest Page

Option 2

Re-Take the Supporting OnBase Course.

Visit Course

Option 3

Attend any course during the two-day technical training at CommunityLIVE.

Visit CommunityLIVE Page

Frequently Asked Questions

These courses are required because they provide the foundation of knowledge necessary for you to be successful in the Supporting OnBase course.
Your OCSE certification, like all Hyland certifications, is valid for two years.
See the Recertification Options section above with details on how to renew your certification for an additional 2 years.
To view the status of your Hyland certifications, see your training transcript by clicking the My Training tab at the top of the page.
Absolutely! As long as your certifications are current, we encourage you to include them in your resume or e-mail signature.
You will retain your Hyland certifications until they expire, but you will not have access to Hyland resources or systems until you are again employed by an authorized Hyland partner or customer.
Our recommendation is to renew certifications within six months of expiring.
If you see an error or a discrepancy on your training transcript, send us an e-mail at Training@Hyland.com and we’ll look into it.
TechQuest is a week-long conference dedicated to hands-on, focused OnBase training. TechQuest is offered three times per year at Hyland Software’s headquarters in Westlake, Ohio. For more information or to register, click here.