Hyland Certifications

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OnBase Workflow Implementation Report

A Workflow Implementation Report (WIR) is an overview document containing basic information about your OnBase and OnBase Workflow solutions and the business process that the Workflow solution was built to support. WIRs are a great resource when evaluating, upgrading, or expanding your solution. They are also helpful when familiarizing new employees with your solution.

Completing an WIR

Step 1:

Download your WIR.

Step 2:

Complete your WIR.

Step 3:

Send your WIR here.

Please Note: Reports should be sent as Word or PDF formats. Reports will be reviewed by the Training.Hyland.com team, and you will be notified within 10 business days of its status and your next steps.


Completing the WIR is meant to be a collaborative process; any member of your team who works with your OnBase solution should contribute to the WIR. However, each team member must submit his/her own copy of the WIR for certification purposes. Any member of your team who administers or maintains your OnBase solution should have access to the WIR.
We share your WIR with our internal Technical Support for diagnostic and troubleshooting purposes. We value your security and will not share your information outside of Hyland Software.
If you have any further questions, send us an e-mail at training@hyland.com.