OnBase Incident Case Management is a packaged solution from Hyland Software, Inc. Built on the OnBase platform, OnBase Incident Case Management is a completely ready solution that can be quickly set up in any OnBase system that has appropriate licensing. OnBase Incident Case Management allows an organization to record, process, track and audit incident events. By using OnBase Incident Case Management, those people involved in handling incidents have a way to ensure that each person involved within any incident is treated consistently and according to established policies and procedures.
Join Senior Packaged Solutions Developer, Kevin Corbett, through these guided learning videos to see how to use this incredible solution.
1 hr 34 mins
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There are no prerequisites for this course.
- New OnBase Incident Case Management System and Getting Started
- Initiating the Creation of an Incident Record
- Creating Reports and Report Summary Dashboards to Analyze Incident Trends
- Working with “People” Records and Other Objects
- Building a Notifications Library