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Hyland Platform: Evaluating and Expanding Your Solution

Course Introduction

01 Overview 8 m
02 Content Services Workbook 3 m
03 Download the Interactive Hyland Content Services Workbook

Core Capabilities Considerations

04 Capture 3 m
05 Content Management 2 m
06 Process Automation 2 m
07 Customer Communications Management 2 m
08 Collaboration 2 m
09 Case Management 2 m
10 Reporting and Analytics 3 m
11 Search 4 m
12 Records and Retention Management 2 m

Platform Considerations

13 Integrations 2 m
14 Security 3 m
15 Hosting in the Cloud 2 m

Course Wrap-Up

16 Bringing It All Together 6 m

Final Assessment (Earn 80% or higher to earn credit)

17 Final Assessment

Further Learning

18 Hyland Platform: Introduction
19 Enterprise Search: Hands-On Lab
20 Governance Rules as a Service (GRaaS)
21 Hyland Identity Provider (IdP) for OnBase Foundation EP1

Some of the most common questions we get from longtime Hyland customers are: What else should or could I be doing with my solution to add value? When I design a solution in the first place, how do I know if I’m including everything I should be? This course will give you a proven framework (and a handy workbook!), to show how to approach solution design and how to evaluate your current solution. You'll discover areas where you can add immediate value and build out a roadmap for future success.

  • eLearning
  • E1858
  • Beginner
  • 46 mins
  • Free

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Prerequisites
There are no prerequisites for this course.
Topics Covered
  • How to Use the Hyland Content Services Workbook
  • How to Evaluate Your Solution(s)
  • Understanding Content Services Gold Standards
  • Expanding Your System's Capabilities
Learning Paths with This Course