OnBase Full-Text Search is a great tool to help users find exactly the information that they are looking for. However, Full-Text Search, powered by Autonomy IDOL, can be a difficult product to troubleshoot because it has so many working parts.

Join Tech Support’s Joe Kocsis and Mike Walkuski in this second segment of their Tech Support Training presentation that discusses troubleshooting the components of a Full-Text Search solution, the functions of the solution, and a brief overview of common errors.