|02||WorkView in Outlook|
|03||WorkView Full Text|
|07||5 Question Assessment|
Whether managing service requests, resolving issues or qualifying opportunities, control all aspects of the case including tasks, documents, forms, and events using WorkView | Case Manager. Make better business decisions and maximize productivity by connecting the right people with the right information at the right time.
Join Tech Support’s Mike Walkuski and Michael Hornsby in this Tech Support Training presentation that discusses Troubleshooting Tips and Tricks, Database Information and specific features in WorkView | Case Manager. Take the assessment to get credit on your Training Transcript for participating in this course.