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Healthcare: Mackinac

SECTION 1: Course Instruction

01 Overview 6 m
02 Demonstration 6 m
03 Components and Licensing 4 m
04 Configuration 6 m
05 Troubleshooting 6 m
06 Questions 4 m

SECTION 2: Final Assessment (Earn 80% or higher to earn credit)

07 Final Assessment

OnBase Mackinac securely exchanges information electronically, guarantees delivery and facilitates collaboration between payer and provider. This results in more accurate, consistent and faster processes, greater transparency, less risk and lower costs for healthcare organizations as they leave behind the disjointed and slow mail, fax, and courier communication options.

Join Mackinac expert and Solution Designer Steve Pierce in this live Technical Support session as he demonstrates how Mackinac streamlines communication between payer and provider in an Electronic Medical Documentation Request scenario. Basic configuration and troubleshooting tips are also included.

  • Premium
  • P1502
  • Intermediate
  • 32 mins
  • Available with Premium Subscription

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Prerequisites
There are no prerequisites for this course.
Topics Covered
  • Demonstrating the Electronic Medical Documentation Request from the Payer and Provider Perspectives
  • Understanding how Workflow, Service, and ShareBase Components Contribute to Mackinac
  • Configuring the JSON File, Destinations File, and Workflow Logic
  • Troubleshooting with Diagnostics Console, Mackinac Logs, and ShareBase Logs
  • Using the Status Message for Troubleshooting
  • Deciding Where To Look Next When No Status Message is Available