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Healthcare: Performing Corrections in OnBase

SECTION 1: Healthcare Corrections Overview

01 Introduction 2 m

SECTION 2: Operational

02 Healthcare Corrections Essentials 6 m
03 Roles and Responsibilities: Hyland Services and OnBase Administrator 3 m
04 Roles and Responsibilities: End Users 4 m
05 Roles and Responsibilities: Health Information Management (HIM) Team 5 m
06 Expected Turnaround Times 2 m
07 Best Practices 4 m

SECTION 3: Technical

08 Preparing to Implement 6 m
09 Configuration Walkthrough 6 m

SECTION 4: Technical Demonstrations

10 Submitting a Document Corrections Request Form 4 m
11 Modifying a Page 2 m
12 Re-Indexing with the Modify Document Task 3 m
13 Removing a Duplicate Document with the Remove File Task 2 m
14 Performing Document Separation 2 m
15 Reordering Pages 1 m
16 Utilizing the Place on Hold Task 1 m
17 Utilizing the Cancel Request Task 2 m

SECTION 5: Final Assessment (Earn 80% or higher to earn credit)

18 Final Assessment

What happens when good scans go bad? Don't panic! OnBase has a standard solution that will ensure your systems stay in sync when corrections are made to documents stored within OnBase. When users detect errors, they invoke a streamlined Workflow to route that document to the appropriate team for correction.

Join healthcare experts Amanda Blase and Aaron Koehler as they review the corrections process from both operational and technical standpoints. The Technical Demonstrations section walks through typical workday tasks for the HIM team.

  • Premium
  • P1590
  • Beginner
  • 55 mins
  • Available with Premium Subscription

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Prerequisites
There are no prerequisites for this course.
Topics Covered
  • Marking a Correction Request as Urgent
  • Sorting Corrections by Priority
  • Viewing Related Items Using Cross-References