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Improving User Experience Through Solution Testing

SECTION 1: Course Overview

01 Introduction 2 m
02 Why Test? 4 m

SECTION 2: Preparing To Test

03 What to Test 1 m
04 Identifying a Solution to Test 10 m
05 Types of Testing 8 m
06 Usability Test Planning 3 m
07 Usability Test Checklist 4 m
08 Completing Your Usability Test Checklist 1 m

SECTION 3: Usability Test Best Practices

09 Usability Test Best Practices 5 m
10 Writing a Usability Test Script 8 m
11 Writing Your Usability Test Script 10 m
12 Testing Facilitation Tips 10 m
13 Conclusion & Resources 4 m

SECTION 4: Final Assessment (Earn 80% or higher to earn credit)

14 Final Assessment 5 m

You have built a solution to solve a business problem, but how do you know a new solution you’ve built is going to meet the expectations of your users prior to launch? How do you gather enough feedback on your design to feel confident the solution will be successful? Once you go live, do you have any plans to continue gathering feedback?

In order to answer these questions it is important to understand the various types of user and technical testing, as well as how and when each one is most effective. This course covers why testing is important, some types of testing you can run, and testing techniques you can apply to your Hyland solutions.

  • eLearning
  • P1650
  • Beginner
  • 1 hr 15 mins
  • Available with Premium Subscription

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There are no prerequisites for this course.
Topics Covered
  • Functional Testing
  • User Acceptance Testing
  • Usability Testing
  • Planning to Test
  • Leveraging Usability Test Checklists
  • Recruiting Testers
  • Facilitating a Usability Test
  • Usability Testing Tips
  • Success Criteria in Testing
  • What to Do After Testing

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