Facilitated by Robert Gratz, Tom Skelton discusses the top ten Perceptive Content customer calls received by the Hyland Support Team. Tom describes each issue in detail and then describes how to resolve the problem. Several topics cover additional discussions on issues beyond the top ten list. This course is a must-see for the seasoned System Administrator who wants a better understanding of the inner workings of their Perceptive Content system.

This course is designed for the intermediate level Perceptive Content System Administrator. It is recommended that you have completed Perceptive: Content for Administrators (ILT) or you have comparable on-the-job experience with the Perceptive Content Management Console administrative functions.