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Perceptive: Top Ten Support Issues & Resolutions (LIVE)

SECTION 1: Course Instruction

01 Scanner Token 10 m
02 Batch Processing 26 m
03 Export and Email – 32 bit constraints 4 m
04 Server – SQL, Upgrade, Licensing, and Outages 26 m
05 Cannot Connect to Message Queueing 7 m
06 OSM Rotation 29 m
07 ImageNow Printer 7 m
08 WebNow 7 m
09 View and Workflow View 34 m
10 Limits and Questions Answered 13 m

SECTION 2: Course Completion

11 Did you complete the course?

Facilitated by Robert Gratz, Tom Skelton discusses the top ten Perceptive Content customer calls received by the Hyland Support Team. Tom describes each issue in detail and then describes how to resolve the problem. Several topics cover additional discussions on issues beyond the top ten list. This course is a must-see for the seasoned System Administrator who wants a better understanding of the inner workings of their Perceptive Content system.

This course is designed for the intermediate level Perceptive Content System Administrator. It is recommended that you have completed Perceptive: Content for Administrators (ILT) or you have comparable on-the-job experience with the Perceptive Content Management Console administrative functions.

  • Perceptive Content
  • eLearning
  • P1757
  • Intermediate
  • 2 hrs 43 mins
  • Available with Premium Subscription

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There are no prerequisites for this course.
Topics Covered
  • Managing Your Scan Tokens Better
  • Batch Processing Fixes
  • Working with 32 bit Clients
  • Server Upgrades, Migrations, and Outage Issues
  • Storage Issues
  • Fixing Views and Workflow Issues
Learning Paths with This Course