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Healthcare: Acuo VNA Troubleshooting

Course Instruction

01 Slow Performance 15 m
02 Inbound Store Issues 22 m
03 Query & Retrieve Issues 9 m

Course Credit

04 Do you want to receive credit for this course on your transcript? 1 m

Learn how to troubleshoot the three most common Acuo VNA performance issues. This course equips the Acuo VNA administrator with specific troubleshooting steps and administration best practices.

It is recommended the learner has completed the Acuo VNA instructor-led course (see Related Courses below) or has obtained substantial on-the-job Acuo VNA experience before completing this course.

  • Acuo
  • Premium
  • P2079
  • Intermediate
  • 48 mins
  • Available with Premium Subscription

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Prerequisites
There are no prerequisites for this course.
Topics Covered
  • Adequate DILIB Space (#3-5:40)
  • AE Route & Destination Settings (#3-7:06)
  • Antivirus Exclusions (#2-6:15)
  • Batch Move & Batch Store (#4-0:05)
  • Batch Store Jobs (#2-4:44)
  • Confirm the Data Source (#3-0:05)
  • Confirm the Acuo Services (#3-0:55)
  • Corrupt Data Stored in VNA (#4-9:43)
  • Data Does Not Exist on Searched Sources (#4-6:54)
  • Data Waiting in Batch Store Queue (#4-8:40)
  • No Free Space in Image Cache (#4-8:01)
  • No Move Route Map Defined (#4-4:39)
  • One AE or All AEs (#3-5:04)
  • Other Batch Store Issues (#2-9:12)
  • Paused Jobs in Batch Store Queue (#4-0:05)
  • Pixel Validation Enabled (#3-4:18)
  • Problem Applies to All AEs (#3-5:40)
  • Problem Applies to One AE (#3-7:06)
  • Query & Retrieve (#2-11:14)
  • Review Trace Logs (#3-15:41)
  • SQL Issues (#2-7:37)
  • Verify Software Version (#2- 0:05)
  • Windows Power Options (#`2-3:47)