OnBase Training

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"Don’t be afraid to ask and admit when you’re unsure of something. Hylanders love to help!"

Dana Baird

Technical Trainer 2

My career started in the world of public education where I worked as an English and social studies teacher for seven years before making the transition to Hyland and taking on the role of a Proposal Specialist for the Sales department. Through that experience I was able to learn a lot about ways our customers use OnBase as well as serving as a liaison between Sales and numerous other departments at Hyland. Although I enjoyed my time in sales, ultimately I knew I missed education and training which is why I decided to make the journey back to the classroom as an Internal Trainer for new employees.

When I’m not in the classroom, I can be found fixing up our 100 year old home in Bay Village, taking barre and dance classes and exploring Cleveland with my husband and our French Bulldog. I love trying the numerous new restaurants and activities that have been popping up all over the city. Ask me for recommendations!


Training and Instructional Design

Learning Management Systems

Project Management

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