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"I can’t emphasize enough the importance of asking questions. As a trainer, I love them. As a student, I couldn’t succeed without them. Take control of what you need to be successful and get the information you want!"

Joe Carlone

Team Lead, Internal Training

I’m not a native Clevelander, but I love living here! I was born in the Bronx, New York and I grew up in Central New Jersey. I am still a Yankees fan, as well as a Miami Dolphins and a New York Rangers fan, although being a “new” local, I also cheer for the Indians, Browns and Cavs.

In college, I studied abroad in Rome and Perugia, Italy and worked for Vatican Radio (I took particular enjoyment in playing Bob Marley, The Rolling Stones, and Dire Straits while I was there).

I’ve worked in corporate training since 2002 and moved to Cleveland in 2006 to become a training manager for the company I was working for at the time. I joined Hyland in 2011 as an internal trainer. I became the team lead for the internal training team in 2017. I enjoy teaching people new things, helping them grow and giving them the tools they need to succeed.


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