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"Don’t be afraid to try something new, no matter if you are teaching, creating an activity for a class, or designing new materials. The one thing you have here is support from your team. We encourage new ways to engage our learners.”

Michelle Carleton

Manager, Curriculum Development & Internal Training

I graduated from Cleveland State University with a degree in Organizational Communication and Baldwin-Wallace College with a Master’s degree in Business Administration with an HR Specialty. I am currently attending Ohio State University to pursue a Masters in Instructional Technologies.

Prior to working at Hyland, I worked for 15 years in the financial industry in a variety of training, management, and sales roles. I have many interesting stories from my banking days; I’m happy to share a few, just ask!

I started at Hyland in 2011 as an External Trainer. My role provides me with the opportunity to introduce OnBase to new System and Workflow Administrators. The best parts of my job are that every week is different, the work is challenging in a positive way, and our team loves to make work fun.

One of my favorite things about my job is the support and encouragement I receive to try new things.


Instructional Design

Facilitation Skills

External & Internal Courses

All Things Billy Joel

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OnBase Solutions

Creating Fun & Engaging Classroom Games

Shark Week