Hyland Training

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Content Composer Professional

5 Courses

Content Composer is a powerful customer communication management (CCM) solution. Create and manage personalized communications, and distribute those through omni-channel delivery to increase engagement with customers.

In this path, get started with the basics, get hands-on experience in lab environments, learn to install, and design templates. In just a little while, you’ll gain the confidence to get the most out of your Content Composer solution.

Courses in this Path

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eLearning Course

Content Composer: Introduction

   OnBase
Content Composer provides a complete customer communications management (CCM) solution. By creating and managing personalized communications and omni-channel delivery, Content Composer helps organizations increase engagement with external parties. Designed to integrate with enterprise applications and office productivity software, Content Composer features powerful creation, distribution, and management tools to improve efficiency, productivity, and consistency.

Expert Tusiime Ndyajunwoha will familiarize you with Content Composer and the vast communication possibilities it can provide for your organization.

18 minutes Beginner

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eLearning Course

Content Composer: Hands-On Lab

   OnBase
Improve the process of creating and managing communication with your customers with Content Composer.

In this hands-on experience, you will be an employee generating documents that a customer has requested. Then, you will take on the role of an administrator with a focus on template design and configuration. Update a template for company-wide use, create new text variables to display customer-specific data, and add an advertisement that will only display for targeted customers.

Lab version available with this course: Content Composer 18



Important:



  • For the best experience, please DO NOT use Firefox or Safari while completing this lab.


  • Using a VPN while taking this lab could negatively impact your outcome and/or experience. Please disconnect from your VPN before launching.



1 hours 15 minutes Beginner

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eLearning Course

Content Composer: Installation and System Creation

   OnBase
Content Composer will transform your customer communications management. But first, you have to install it!

After downloading, expert Tusiime Ndyajunwoha will walk through how to set up the server, databases, and clients of Content Composer. Finally, he will show you how to create a new system so you'll be ready to begin designing your solution.

1 hours 10 minutes Intermediate

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eLearning Course

Content Composer: Basic Template Design

   OnBase
Content Composer Studio creates a robust environment for text administrators to create and manage reusable components in a global library, providing central management for text blocks, document templates, and bundles. Business owners can create and update their templates with Microsoft Word.

Become a Text Administrator as expert Tusiime Ndyajunwoha familiarizes you with importing and designing templates using both variable and static content, taking advantage of features, properties, and versions, as well as organizing and searching your global library.

Lab version available with this course: Content Composer 18



Important:



  • For the best experience, please DO NOT use Firefox or Safari while completing this lab.


  • Using a VPN while taking this lab could negatively impact your outcome and/or experience. Please disconnect from your VPN before launching.



2 hours Intermediate

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eLearning Course

Content Composer: Advanced Template Design

   OnBase
Content Composer Studio creates a robust environment for text administrators to create and manage complex components in a global library, providing central management for text blocks, processes, scripts, and more. Component inheritance allows downstream templates to receive updates when the base component is changed.

Become a more advanced Text Administrator as expert Tusiime Ndyajunwoha takes what you learned in Content Composer: Basic Template Design and builds upon it in this course. Afterward, you will be able to build complex templates with multi-instance text blocks, nested tables, scripts, barcodes and value helps. You'll also learn how to generate a new XSD from an existing XML.

46 minutes Expert