Learning Paths

Find your path and start your journey.

System Administrator

21 Courses | 12 days, 15 hours,

Effective system administration is a critical factor for successful OnBase solutions. The System Administrator will both maintain the organization’s existing OnBase solutions and continually refine the ability to recognize when and how an organization’s solutions should evolve to meet the needs of the growing or changing business.

New to OnBase? Consider taking an End User Training course specific to your solution before starting this path.

  • Certifications for a System Administrator:
  • Responsibilities of a System Administrator:
    • Discovering and documenting business requirements
    • Validating technical specifications and infrastructure requirements with the solution implementation team
    • Supporting installation of the solution
    • Assisting end user training
    • Responding to questions concerning product capabilities
    • Maintaining and operating the solution
    • Planning future growth of the system
    • Participating in the OnBase Community of Professionals

Courses in this Path


Beginner | 1 hours | eLearning

The Pre-Installation course will introduce you to the basics of ECM in general and OnBase in particular. It will demonstrate an essential process in an organization and how that process can be mapped to an OnBase solution. You'll also learn the fundamental OnBase concepts and how they are used to create a solution. This course is a prerequisite for our OnBase classroom courses such as Introduction to Installation and System Administration.

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Beginner | 5 days | Instructor-led

The System Administration course is designed to introduce new and existing OnBase System Administrators to the use, maintenance and administration of OnBase. The class provides in-depth, hands-on experience that directly maps to the day-to-day activities of an OnBase System Administrator. The class also investigates effective maintenance strategies and resources available to OnBase System Administrators.

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Beginner | 1 hours 25 minutes | Premium

Workflow and OnBase Studio: Introduction, is a course which will walk you step by step, through the process of building your first Workflow life cycle using OnBase Studio. By the end of this course, not only will you be comfortable using terms like queue, life cycle, notification, rule, and action, you’ll also be able to create those items while navigating through OnBase Studio with ease.

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Beginner | 1 hours 9 minutes | Premium

Custom Queries are another form of retrieval in OnBase offering users a simplified interface for obtaining documents using pre-defined searches.

Join Training.Hyland.com’s Wayne Wernick as he discusses the basics of configuring and using the various types of Custom Queries in OnBase.

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Beginner | 59 minutes | Premium

This course provides an overview of the importance of accurate Keyword data and demonstrates how AutoFill Keyword Sets enhance accuracy and efficiency in the indexing process. Simply put, using AutoFill Keyword Sets is one of the easiest ways to integrate the disparate data that exists all around your organization with OnBase.

Join Jen as she walks you through the creation and configuration of AutoFill Keyword Sets, External AutoFills, Reverse AutoFill Keyword Set Lookup, and using an AFKS in conjunction with Workflow.

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Intermediate | 17 minutes | Premium

Keyword Data Sets make it easy for OnBase users to select the best or most appropriate keyword values when indexing or retrieving documents. By limiting manual text entry, Keyword Data Sets reduce indexing errors and allow for more efficiency. This course provides guidance around the purpose, configuration and execution of three types of Data Sets: Internal, External and Cascading Data Sets.

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Intermediate | 1 hours 6 minutes | Premium

Notes and Envelopes are two powerful – and free – OnBase features that can help save users time by allowing them to connect otherwise unrelated documents.

Join OnBase Training’s Bob Andress as he discusses both the basic and advanced concepts of Notes and Envelopes – including how envelopes can be used to easily retrieve, share and print groups of documents and how Notes can be a valuable & secure collaboration tool.

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Beginner | 52 minutes | Premium

A fundamental benefit of OnBase is knowing that your documents & data are secure. OnBase’s native security ensures that only those users that have been granted access to documents can view them.

Join Training.Hyland.com’s Wayne Wernick as he discusses the basics of creating and configuring OnBase User Groups, including how to create a basic User Group for your day-to-day users as well as a manager User Group with additional privileges and administrative responsibilities.

Note: This course covers only standard OnBase Security. For information on Network Security, such as Active Directory or LDAP, see the Security: Integrated Authentication course.

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Beginner | 40 minutes | Premium

Join Training.OnBase.com’s Wayne Wernick as he continues to explore the basics of configuring OnBase User Groups. This session focuses on the granting of additional administrative responsibilities to a business process owner in OnBase.

Note: This course covers only standard OnBase Security. For information on Network Security, such as Active Directory or LDAP, see the Security: Integrated Authentication course.

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Intermediate | 39 minutes | Premium

This course will walk you through, step by step, the process of enabling OnBase, the database and all of your clients, to use your organization’s already existing network security scheme to protect your system.

Join Melissa Warren of Education Services as she shows you how to simplify administration, improve security, and simplify logins for your users without buying another license by using the Active Directory Network Security Integration.

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Beginner | 38 minutes | Premium

OnBase COLD/ERM takes data from business applications and turns that data into fully indexed and widely accessible reports and documents—viewable in an instant by any authorized user or multiple users at the same time. With COLD/ERM, analysts no longer have to wait for IT to deliver reports run from multiple legacy systems—reports simply run overnight, are available to users at the start of the day and can even trigger process workflows. This extends the value of existing legacy systems.

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Beginner | 2 hours 15 minutes | eLearning

Think about a file cabinet. Simple. Familiar. Easy to Use.

Now think about a file cabinet populated without human interaction. Folder structures created and populated automatically based on business needs and categories.

Finally, picture yourself creating these automated file cabinets and becoming a hero to all who use them. This series will show you how!

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Beginner | 30 minutes | Premium

Document Knowledge Transfer (DKT) with Compliance Testing provides a simple interface for managing the distribution, readership, and tracking of required documents, while improving consistency, reducing costs, and establishing compliance. Not only can DKT track completion, a testing component ensures employee comprehension of critical information by administering a short quiz as part of document acknowledgement—test certificates can even be automatically generated and filed for each employee! As OnBase customers, you already have many of the pieces in place to deploy a Policy and Procedure Administration solution! Even if OnBase is currently only deployed in a single department, DKT with Tests can be quickly and easily be extended to every employee across your organization.

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Intermediate | 35 minutes | Premium

Our Integration for Microsoft Outlook has been called the “Fourth Client” since it can provide access to nearly all OnBase functionality and content, without ever having to leave the familiar Outlook interface. This unique product spans all product categories – Capture, Process, Manage, Integrate, Measure, and Store. This integration effectively turns Microsoft Outlook into a functional OnBase Client complete with the ability to scan/import/upload documents, view documents through folders/custom queries, perform Workflow tasks, apply signatures to documents, and more.

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Beginner | 2 days | Instructor-led

The OnBase Forms Course introduces OnBase professionals to the various types of forms that can be utilized and created within an OnBase solution. We will look at how to use and configure E-Forms and User Forms, as well as how to create and implement Unity Forms. The course introduces the students to advanced topics such as using document properties, system properties, and custom actions to build powerful business forms that are rapidly deployable internally or externally.

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Intermediate | 37 minutes | Premium

Have you mastered the basics of Unity Forms? Ready to take your form designing skills to the next level?

Join Sara Lemp as she explores the more advanced features of Unity Forms. Learn calculations, custom actions, and sharing the form on an external website in this course.

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Intermediate | 36 minutes | Premium

Document Retention manages the retention and disposal of stored documents according to predefined business rules. The destruction process is initiated by the passage of time, allowing for automatic removal from OnBase. As a result, organizations support compliance with legal requirements, reduce processing expenses, save storage space, and enforce a retention policy across the enterprise with ease.

Static retention marks documents for deletion after a set period of time, while dynamic retention allows documents to be evaluated first by OnBase Workflow, VBScript, or another external processor. Learn to configure and run both kinds in this course.

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Beginner | 59 minutes | Premium

Reporting Dashboards is a powerful business analytics tool that displays information stored in OnBase in a visual, interactive way. The user interface is highly customizable and intuitive, providing convenient views into your organization’s data through features such as full screen support, customizable themes, dashboard actions, and drilldown support.

Through Reporting Dashboards, highly complex dashboards can easily be created using simple drag-and-drop functionality. Quickly view and interpret relevant data and make proactive business decisions with Reporting Dashboards.

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Intermediate | 21 minutes | Premium

Whether you use an iPad, iPhone, Android, Windows Phone or Windows Tablet, you have the power of OnBase at your fingertips. Use OnBase Mobile to get work done, not matter where you are.

Join Scott Roark as he demonstrates the available functionality and walks through how to get your system set up for on-the-go access.

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Expert | 5 days | Instructor-led

This course provides students with a detailed understanding of the system structure as well as effective administrative functions. Special emphasis is placed on identifying problematic components of a system, best practices and detailing a strategy for modifying, expanding and upgrading OnBase. Troubleshooting tools such as diagnostic console and verbose will be covered, as well as, additional modules and how they can be leveraged in an existing system.

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Intermediate | 22 minutes | Premium

This course provides guidance and technical instruction for OnBase System Administrators to use Configuration Migration to save time creating a non-production system. You will see step-by-step how to create a test system using Configuration Migration, as well as how to migrate changes back to Production using a linked system.

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