TechQuest EMEA

Join Hyland professionals from around the world for our hands-on technical training conference, instructed by our expert staff.

Oct 14-17, 2019

Agenda

Courses for TechQuest are geared towards experienced Hyland professionals who want to continue their professional development and prepare themselves to support the latest version of Hyland products.

Technical Levels:

What do these mean?

Beginner

Intermediate

Expert

All sessions are listed in BST (British Summer Time) UTC/GMT + 1 hour

Monday, October 14

9:00 AM - 12:00 PM
E111 Building an Intermediate Workflow Solution
If you have a basic understanding of how to build a Workflow solution you'll be prepared to create your second Workflow solution in this session. We’ll walk you through designing essential work-balancing among multiple users, configuring administration-level security, and methods to provide related items to your users so they can make more informed decisions. Join us as we take your Workflow solutions to the next level.
E112 Creating Custom Web and Mobile User Interfaces for OnBase
In today’s business environment many organizations need to provide customized, external or mobile device access to their OnBase system. This course looks at a new tool - the Web Portal Toolkit - to build such interfaces with custom branding and user experience. We'll cover use cases and opportunities to employ this extended capability. Content is mainly technical and an introductory understanding of web development would be helpful but not essential.
E113 Advanced Unity Forms
Unity Forms are easy to build, but that doesn't mean they have to be simple. Add robust functionality to your Unity Forms with new features available in OnBase. In the Advanced Unity Forms course we'll explore the latest features available in Unity Forms: make forms easier to use with Cascading Datasets and Calculated Fields; add dynamic functionality to your forms with Custom Actions; use Signatures to verify form values; use the Drawing Control to capture graphical information on your forms; and more!

E115 Reporting Dashboards
OnBase can provide incredible information to corporate decisions makers. But the information is not always made readily available to these business leaders. This course will explore the many options an OnBase Professional has to effectively arm corporate leaders to understand processes and make decisions. Special focus will be given to cross-client functionality, customized forms, and reporting.

E116 See your Whole Patient: The Value of OnBase Patient Window and NILRead Enterprise Viewer
Does your organisation currently use OnBase Patient Window or the NILRead Enterprise Viewer? Whether the answer is “yes” or “no,” join us as we demonstrate how the rich functionalities of each can improve your clinicians’ user experience, and the additional power of implementing them together. This session will cover what’s new with Patient Window in OnBase 18 and how these updates benefit your organisation’s clinical users. We will provide best practices and recommendations to support a more successful implementation. To address the full breadth of clinicians’ image viewing needs, we’ll demonstrate the NILRead Enterprise Viewer’s robust diagnostic, reference, sharing and collaboration capabilities and how it further expands the comprehensive view of the patient record. Finally, we’ll provide some “under the hood” configuration tips and tricks to support a more seamless integration of these two great clinical viewing tools.

1:00 PM - 4:00 PM
E161 Email Driven Workflow Solutions
Historically, Workflow designers have considered email as an output of Workflow to inspire user action and to inform individuals that there is work to be accomplished. With recent changes in OnBase surrounding Workflow and email, there is a far wider range of capabilities accessible by leveraging email and Workflow together. This course will explore how to effectively route email based on non-traditional information (beyond the from/to/subject line), how to craft email notifications for future ingestion, and how to ultimately allow users to control Workflow solutions through simple email messaging. This course will cover elements of Mailbox Importer, Outlook Integration, Distribution Services, Workflow, and WorkView. Come to see how email looks in Workflow, but stay to learn how a single letter can drive Workflow approval.

E162 Latest Enhancements in OnBase
OnBase Latest Enhancements is designed to get you better acquainted with some of the exciting new modules, features, and enhanced functionality that the current and previous versions of OnBase have to offer. This session provides interactive, hands-on activities of the changes in OnBase and how they directly impact system administration as well as the new features and best practices for administrators.

E163 Enterprise Search
Enterprise Search technology creates a single access point for your end users to gain access to all their available sources of information from any location (including mobile). In this course we will go over the use cases for Enterprise Search and then learn the basics of installing, configuring search websites and user interface customization.  You will also learn the different types of indexes and how to setup distribution preferences. Leave this course knowing how to take your search abilities to the next level.

E165 Advanced Reporting Dashboards
Reporting Dashboards has transformed the standard reporting practices used by many OnBase administrators and now its capabilities have expended even further. Users will get hands on experience with the newest features in a controlled environment and see how users can retrieve complex information from other OnBase modules such as WorkView, Workflow, Esri, and others.

E166 Driving Efficiency with Standard Healthcare Workflows
This session will cover a set of common healthcare workflows that help extend the value of your healthcare implementation saving your organization time and money by automating tedious and time consuming processes. Attendees will be introduced to various clinical integration workflows, learn how to implement them and user based demonstrations.

Tuesday, October 15

9:00 AM - 12:00 PM
E211 Building an Intermediate Workflow Solution
If you have a basic understanding of how to build a Workflow solution you'll be prepared to create your second Workflow solution in this session. We’ll walk you through designing essential work-balancing among multiple users, configuring administration-level security, and methods to provide related items to your users so they can make more informed decisions. Join us as we take your Workflow solutions to the next level.
E212 Creating Custom Web and Mobile User Interfaces for OnBase
In today’s business environment many organizations need to provide customized, external or mobile device access to their OnBase system. This course looks at a new tool - the Web Portal Toolkit - to build such interfaces with custom branding and user experience. We'll cover use cases and opportunities to employ this extended capability. Content is mainly technical and an introductory understanding of web development would be helpful but not essential.
E213 Advanced Unity Forms
Unity Forms are easy to build, but that doesn't mean they have to be simple. Add robust functionality to your Unity Forms with new features available in OnBase. In the Advanced Unity Forms course we'll explore the latest features available in Unity Forms: make forms easier to use with Cascading Datasets and Calculated Fields; add dynamic functionality to your forms with Custom Actions; use Signatures to verify form values; use the Drawing Control to capture graphical information on your forms; and more!

E215 Reporting Dashboards
OnBase can provide incredible information to corporate decisions makers. But the information is not always made readily available to these business leaders. This course will explore the many options an OnBase Professional has to effectively arm corporate leaders to understand processes and make decisions. Special focus will be given to cross-client functionality, customized forms, and reporting.

E216 See your Whole Patient: The Value of OnBase Patient Window and NILRead Enterprise Viewer
Does your organisation currently use OnBase Patient Window or the NILRead Enterprise Viewer? Whether the answer is “yes” or “no,” join us as we demonstrate how the rich functionalities of each can improve your clinicians’ user experience, and the additional power of implementing them together. This session will cover what’s new with Patient Window in OnBase 18 and how these updates benefit your organisation’s clinical users. We will provide best practices and recommendations to support a more successful implementation. To address the full breadth of clinicians’ image viewing needs, we’ll demonstrate the NILRead Enterprise Viewer’s robust diagnostic, reference, sharing and collaboration capabilities and how it further expands the comprehensive view of the patient record. Finally, we’ll provide some “under the hood” configuration tips and tricks to support a more seamless integration of these two great clinical viewing tools.

1:00 PM - 4:00 PM
E261 Email Driven Workflow Solutions
Historically, Workflow designers have considered email as an output of Workflow to inspire user action and to inform individuals that there is work to be accomplished. With recent changes in OnBase surrounding Workflow and email, there is a far wider range of capabilities accessible by leveraging email and Workflow together. This course will explore how to effectively route email based on non-traditional information (beyond the from/to/subject line), how to craft email notifications for future ingestion, and how to ultimately allow users to control Workflow solutions through simple email messaging. This course will cover elements of Mailbox Importer, Outlook Integration, Distribution Services, Workflow, and WorkView. Come to see how email looks in Workflow, but stay to learn how a single letter can drive Workflow approval.

E262 Latest Enhancements in OnBase
OnBase Latest Enhancements is designed to get you better acquainted with some of the exciting new modules, features, and enhanced functionality that the current and previous versions of OnBase have to offer. This session provides interactive, hands-on activities of the changes in OnBase and how they directly impact system administration as well as the new features and best practices for administrators.

E263 Enterprise Search
Enterprise Search technology creates a single access point for your end users to gain access to all their available sources of information from any location (including mobile). In this course we will go over the use cases for Enterprise Search and then learn the basics of installing, configuring search websites and user interface customization.  You will also learn the different types of indexes and how to setup distribution preferences. Leave this course knowing how to take your search abilities to the next level.

E265 Advanced Reporting Dashboards
Reporting Dashboards has transformed the standard reporting practices used by many OnBase administrators and now its capabilities have expended even further. Users will get hands on experience with the newest features in a controlled environment and see how users can retrieve complex information from other OnBase modules such as WorkView, Workflow, Esri, and others.

E266 Driving Efficiency with Standard Healthcare Workflows
This session will cover a set of common healthcare workflows that help extend the value of your healthcare implementation saving your organization time and money by automating tedious and time consuming processes. Attendees will be introduced to various clinical integration workflows, learn how to implement them and user based demonstrations.

Wednesday, October 16

9:00 AM - 12:00 PM
E311 Workflow Timers & the Unity Scheduler
Workflow Timers are a powerful mechanism for automatically executing workflow tasks. In this course we will show how to use them effectively within your Workflow Life Cycles. We’ll discuss best practices for configuring and executing Workflow timer tasks. We’ll introduce the Unity Scheduler, which is the preferred product for scheduling and running Workflow timer tasks. We’ll compare the Workflow Timer Service with the Unity Scheduler and show how to migrate timer tasks from the former to the latter.

E312 Intermediate Solutions With WorkView
Let’s take your WorkView | Case Manager skills to the next level. Join us in this course as we learn how to map attribute data to OnBase work item data (Folders, Forms, Uploads, Documents) using keyword type maps and associations to further expand the power of WorkView. We will leverage WorkView Triggers to perform calculations and update attributes. We will also explore the relationship between WorkView and Workflow in hands-on labs. Throughout the course you will experience some of the latest enhancements in action. Together we will find ways to improve your WorkView solutions.

E313 Unity Combined Viewer
Combined Viewer allows you to reduce the amount of screens and clicks to find the most critical content that's relevant to your business process - combining Documents, Workflow Queues and WorkView Filters into one configurable, combined interface. Users will also see how to create their own personalized queries, flag documents for later review, see a list of recently viewed documents, and the ability to import in context for a one of a kind end user experience. Come learn about this amazing, game-changing OnBase functionality!

E316 Build a Foundation for True Health IT Interoperability
Where does your organization experience interoperability challenges? Why do these roadblocks persist? What are the long-term concepts to consider? Come learn more about what steps Hyland Healthcare is taking to address interoperability in both Content Services and Enterprise Imaging solutions.

1:00 PM - 4:00 PM
E361 Creating Documents and Packages with Content Composer
Wondering how to easily *create* documents, and not just manage them?  In this introductory course, we’ll review the basics of creating customer communications with Content Composer.  Topics include producing, sending, tracking and archiving documents, directly from your line-of-business or ECM system.  We’ll distribute documents using modern tools like SMS text and ShareBase file sync and share, and archive them into OnBase.

E362 WorkView User Interface and Experience Design
One of the most visible parts of your WorkView | Case Manager solution is the User Interface. In this course participants will learn of general interface design best practices including examples of good versus bad design. Next, participants will learn how to leverage Cascading Stylesheets to change the rules of how Objects are displayed. Finally, the topic of Client Side JavaScript will be explored. This will include sample solutions commonly needed in most implementations.

E363 Import/Export Framework and Test System Creation Lab
Using the new and enhanced Change Management suite of products, this class will take you through the change management process, featuring an enhanced Import/Export experience through Studio, and the new Test System Creation utility (replacing Configuration Migration).

E365 Introduction to Brainware
Explore the elements of a Brainware solution, understand its core capabilities, and learn how to incorporate it into existing and new solutions.

Note: It is helpful, but not required, to have a prior knowledge of Capture Process Designer before attending this course.

E366 How to Leverage Forms for your Healthcare Organization
Would you like to learn more on where and when to use Unity/Image forms in your organization? Join us to review the form creation process, viewing and working with forms in OnBase Patient Window and how to leverage the OnBase Mobile Form solution for patient registration and clinical consents. Are you a System Administrator tasked with configuring Unity/Image forms? Learn best practices, tips and tricks on form configuration to make your solution as efficient as possible.

Thursday, October 17

9:00 AM - 12:00 PM
E411 Workflow Timers & the Unity Scheduler
Workflow Timers are a powerful mechanism for automatically executing workflow tasks. In this course we will show how to use them effectively within your Workflow Life Cycles. We’ll discuss best practices for configuring and executing Workflow timer tasks. We’ll introduce the Unity Scheduler, which is the preferred product for scheduling and running Workflow timer tasks. We’ll compare the Workflow Timer Service with the Unity Scheduler and show how to migrate timer tasks from the former to the latter.

E412 Intermediate Solutions With WorkView
Let’s take your WorkView | Case Manager skills to the next level. Join us in this course as we learn how to map attribute data to OnBase work item data (Folders, Forms, Uploads, Documents) using keyword type maps and associations to further expand the power of WorkView. We will leverage WorkView Triggers to perform calculations and update attributes. We will also explore the relationship between WorkView and Workflow in hands-on labs. Throughout the course you will experience some of the latest enhancements in action. Together we will find ways to improve your WorkView solutions.

E413 Unity Combined Viewer
Combined Viewer allows you to reduce the amount of screens and clicks to find the most critical content that's relevant to your business process - combining Documents, Workflow Queues and WorkView Filters into one configurable, combined interface. Users will also see how to create their own personalized queries, flag documents for later review, see a list of recently viewed documents, and the ability to import in context for a one of a kind end user experience. Come learn about this amazing, game-changing OnBase functionality!

E416 Build a Foundation for True Health IT Interoperability
Where does your organization experience interoperability challenges? Why do these roadblocks persist? What are the long-term concepts to consider? Come learn more about what steps Hyland Healthcare is taking to address interoperability in both Content Services and Enterprise Imaging solutions.

1:00 PM - 4:00 PM
E461 Creating Documents and Packages with Content Composer
Wondering how to easily *create* documents, and not just manage them?  In this introductory course, we’ll review the basics of creating customer communications with Content Composer.  Topics include producing, sending, tracking and archiving documents, directly from your line-of-business or ECM system.  We’ll distribute documents using modern tools like SMS text and ShareBase file sync and share, and archive them into OnBase.

E462 WorkView User Interface and Experience Design
One of the most visible parts of your WorkView | Case Manager solution is the User Interface. In this course participants will learn of general interface design best practices including examples of good versus bad design. Next, participants will learn how to leverage Cascading Stylesheets to change the rules of how Objects are displayed. Finally, the topic of Client Side JavaScript will be explored. This will include sample solutions commonly needed in most implementations.

E463 Import/Export Framework and Test System Creation Lab
Using the new and enhanced Change Management suite of products, this class will take you through the change management process, featuring an enhanced Import/Export experience through Studio, and the new Test System Creation utility (replacing Configuration Migration).

E465 Introduction to Brainware
Explore the elements of a Brainware solution, understand its core capabilities, and learn how to incorporate it into existing and new solutions.

Note: It is helpful, but not required, to have a prior knowledge of Capture Process Designer before attending this course.

E466 How to Leverage Forms for your Healthcare Organization
Would you like to learn more on where and when to use Unity/Image forms in your organization? Join us to review the form creation process, viewing and working with forms in OnBase Patient Window and how to leverage the OnBase Mobile Form solution for patient registration and clinical consents. Are you a System Administrator tasked with configuring Unity/Image forms? Learn best practices, tips and tricks on form configuration to make your solution as efficient as possible.